FAQ
General Questions
Q1. What are the specialty services of Platinum So n Sews?
We specialize in high-quality quilting fabrics, precuts, panels, and sewing essentials curated for all quilting levels.
Q2. Do you sell by the yard only or precuts too?
We provide fabric by the yard and supplies of the kind also such as layer cakes, jelly rolls, fat quarters, and fabric panels.
Q3. Are these fabrics suitable for quilting and sewing projects?
Yes, all our fabrics are quilt-weight cotton, which has been selected for durability, colorfastness, and ease of sewing.
Products & Fabric Collections
Q4. Could you please list the fabric types available in your store to choose from?
We carry batiks, digital prints, blenders, themed fabrics, licensed prints, and seasonal collections.
Q5. Do you sell fabric panels for quilting projects?
Yes, we offer a wide range of fabric panels ideal for quilts, wall hangings, table runners, and themed projects.
Q6. Are your precuts color-coordinated?
Yes, precuts are made from selected coordinated collections to ensure consistent colors and balanced designs.
Q7. Do you carry branded fabric collections?
We stock Robert Kaufman, Wilmington Prints, Quilting Treasures, and other makers' fabric collections.
Ordering & Availability
Q8. How can I check if the fabric is in stock?
Product availability is determined through the website and is updated in real time.
Q9. Can I order several pieces of the same fabric?
Yes, but only if stock allows, yardage, and precuts are allowed to be added in multiple quantities.
Q10. If I buy more than one yard, could I get a single piece of fabric without any seams?
As far as possible, we ship fabric in a continuous single piece unless stated otherwise on the product page.
Shipping & Delivery
Q11. Do you ship to all the states in the United States?
Yes, depending on the area. On behalf of the United States Shipping Carriers, we do ship.
Q12. How long does it take for my order to get processed?
Order begins to get processed within a few business days before it ship.
Q13. How do I track my order?
As soon as your order is processed and on its way to your doorstep, your email account is officially updated with tracking information via a tracking number.
Q14. Is there a possibility of shipping multiple items in a single package or so?
Yes, we try to group items being shipped so that they are all included in a single package.
Returns & Policies
Q15: What about returns for purchases of fabric?
Generally, the return of fabric does not take place unless there is a problem, like a defect in the product or a shipping error.
Q16: What if my order comes damaged?
You must contact us quickly and send us photos; then we can try to work out the best possible solution for all parties.
Q17. Is it possible to cancel the order after consummation?
The cancellation of the order is possible only as long as the order has not been processed or shipped.
Fabric Care & Usage
Q18. Should I give a wash to quilting fabric prior to machine washing it?
Pre-washing is advisable to stop it from shrinking or the colors from bleeding, especially in quilts.
Q19. Are your fabrics colorfast?
Our fabrics are made of superior quality cotton, but prewashing yields the best results.
Q20. What items, except quilts, can we use your fabrics on?
Yes, these fabrics are appropriate for items like tote bags, aprons, table runners, home decoration, and crafts.
Customer Support & Help
Q21. How can I reach customer support?
For assistance concerning orders or products, you can use the contact form on the website.
Q22. Can you help me choose the right kind of fabric?
Yes, of course, we can help with fabric choice according to project type and color coordination.
Q23. What if I got the wrong fabric at the time of ordering?
Please contact us as soon as possible. We will provide you with possible solutions based on the status of your order.
People Also Ask
Q24. What is the best fabric for quilting?
Quilting cotton is sometimes preferred for its durability, breathability, and ease of sewing.
Q25. What are layer cakes and jelly rolls?
Layer cakes and jelly rolls are pre-cut fabric bundles designed to save time and ensure coordinated quilt designs.
Q26. Will digital print fabrics work well for a quilt?
Yes, digital prints have very good colors and designs, which make them an excellent fit for quilting.
Q27. How much fabric do I need for a quilt?
Sampling fabric needs would involve much, as the necessity of fabric will be dependent on the size and the design of the quilt; precuts will be helpful in making the idea clearer.
Q28. Do fabric panels make quilting easier?
Panel prints save time because they need less piecing and are perfect for theme or fussy-center quilts.
Q29. Is online fabric shopping dependable?
Shopping from reputable fabric stores ensures quality products with precise cutting and quick, reliable service.
Q30. How do I keep my quilt looking new?
To keep the quilt fresh all the years long, one must wash it in cold water with mild soap, air dry it, and use good detergents.